Emtek Providence Keyed Knob Classic Brass
Do you have extension kits for extra thick doors?
Yes. Depending on the style of the lock and the thickness of the door, some items will have to be modified in our factory.
*Please refer to the technical specifications for further detail.
How do I remove the knob/lever?
You are not advised to remove the knob or lever. Doing so may result in denial of warranty. The knob/lever is spring-loaded to the plate and held on with washers and e-clips or snap rings.
*If you are having trouble tightening the screws near the knob, see below.
How do I tighten the screws near the knob?
Try to insert and tighten the screws by hand then use an “L” shaped screwdriver.
We recommend protecting the knob with a rag or thick plastic bag.
How come my knob/lever wiggle?
Make sure the you have tightened the setscrew on the stem of the knob/lever. The setscrew does not hold the knob/lever onto the trim plate, but it does tighten the knob/lever onto the spindle.
What if my bores are too big? (Diameter larger than 2 1/8″)
It might be time to purchase a new door.
Do dummy handle sets require boring?
Yes. The dummy handle still has the bell housing on it, and the deadbolt still requires through-bore mounting. It is the same prep as the active, but no edge prep is necessary.