FAQ
About Us
We are a trusted source for Doors and Door hardware for Resedential and Commercial use. we stand strong with customer service and provide a secure transaction process.
As soon as you place your order we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the returns page to initiate a return if you wish to return goods. The terms and conditions for returns will apply.
Unfortunatly we do not accept returns or exchanges unless manufacturer specified. ATTENTION THERE WILL BE A 45% RESTOCKING FEE MINIMUM,
Your Account & Orders
You have a 48 hour time period, were you can choose to cancel or change your order. After that period of time the order has been sent off for processing.
Unfortunatly there are no exchanges, ATTENTION THERE WILL BE A 45% RESTOCKING FEE MINIMUM
From the time of order typicaly takes 12 business days, holidays with exception. At that time you will get an email with a tracking number or a phone call when ready for pickup.
Shipping & Returns
You can select your shipping method at the time of checkout,
- Processing – Please alow all orders a 7 to 10 business day to process your order.
- Completed – Order are fullfilled and ready for pickup.
Once manufacturer approval a return label will be sent to you via Email.
Payments
PayPal, Mastercard, VISA, Apple Pay, Google Pay, Debit, or E-transfer
CANADA DOOR SUPPLY
A superb collection of Door Hardware, Interior Doors, and Exterior Doors to accent your Home.
Phone: 416-628-1297
Toll Free: 1-844-403-0996
Email: info@canadadoorsupply.ca
Showroom Hours: Monday To Friday 10 am – 3 pm